Terms of Service
Last updated: March 24, 2026
Clinical Decision Support Disclaimer
KyVeCT Vantage is a clinical decision support tool. It provides analytical insights and workflow support for healthcare documentation review, including home health and Medicare-sensitive intake workflows. It does not make independent clinical decisions, determine admission eligibility, determine coverage, or replace the professional judgment of qualified clinical personnel. All outputs must be reviewed, verified, and interpreted by the user before they are relied upon in any clinical, operational, billing, or compliance context.
These Terms of Service ("Terms") govern access to and use of the KyVeCT website, the KyVeCT Vantage platform, VANCE, and related services (collectively, the "Services") provided by KyVeCT LLC ("KyVeCT," "we," "us," or "our"). By accessing or using the Services, you agree to these Terms.
1. Scope and Agreement Hierarchy
These Terms apply to all users, including visitors, pilot users, customers, and authorized users.
If you or your organization have entered into a separate written agreement with KyVeCT, including an order form, pilot agreement, or Business Associate Agreement, that agreement controls in the event of conflict.
2. Eligibility and Authority
You represent that:
- you are legally capable of entering into these Terms;
- you have authority to bind your organization if you are acting on its behalf; and
- you will use the Services only for lawful and authorized purposes.
3. Nature of the Services
KyVeCT provides analytical, informational, and workflow support tools for healthcare documentation review, including home health intake review and Medicare-sensitive documentation workflows.
3.1 Clinical Decision Support Only
The Services:
- do not diagnose, treat, or prescribe;
- do not make independent clinical decisions; and
- do not determine patient eligibility or coverage.
3.2 No Admission Determination
KyVeCT does not determine whether a patient should be admitted.
All decisions regarding patient admission, eligibility, medical necessity, payer compliance, and clinical action remain the sole responsibility of the user and the user's organization.
3.3 Human Review Required
All outputs must be reviewed by qualified personnel and must not be relied upon independently.
3.4 No Guarantee of Outcome
KyVeCT does not guarantee claim approval, reimbursement, regulatory compliance, audit outcomes, referral conversion, or any specific business, financial, operational, or clinical result.
4. Output Limitations and AI Disclaimer
Outputs are generated based on available documentation, system analysis, and algorithmic interpretation.
You acknowledge that outputs may be incomplete, inaccurate, inconsistent, or omit relevant clinical or regulatory considerations. Outputs are not authoritative or definitive.
KyVeCT makes no representation or warranty regarding the accuracy, completeness, usefulness, or applicability of any output.
5. No Legal, Regulatory, or Billing Advice
KyVeCT does not provide legal advice, regulatory interpretation, billing advice, or coding certification.
Any references to CMS, Medicare, PDGM, ICD-10, or similar materials are provided for informational purposes only. Users are responsible for independent validation and for obtaining legal, billing, coding, compliance, or clinical advice from qualified professionals where appropriate.
6. Customer Responsibilities
You are solely responsible for:
- all decisions made using the Services;
- verifying all outputs before use;
- ensuring compliance with applicable laws, regulations, payer rules, and internal policies;
- the accuracy, completeness, legality, and appropriateness of submitted data; and
- obtaining any necessary consents, authorizations, notices, and internal approvals.
7. Data and PHI
You agree not to submit Protected Health Information ("PHI") unless and until a valid Business Associate Agreement is in place where required.
You are responsible for complying with HIPAA and other applicable privacy, security, and healthcare laws in connection with your use of the Services. KyVeCT acts as a service provider or processor and is not a covered entity.
8. Accounts and Security
- You are responsible for maintaining the confidentiality of your credentials.
- You must not share accounts or allow unauthorized access through your account.
- You must promptly notify KyVeCT of suspected unauthorized access, misuse, or security incidents involving your account.
9. Acceptable Use
You may not:
- use the Services for unlawful, fraudulent, or unauthorized purposes;
- rely solely on the Services for admission, compliance, reimbursement, or clinical decisions;
- misrepresent outputs as independent clinical determinations or definitive regulatory conclusions;
- reverse engineer, exploit, probe, disrupt, or bypass the security or access controls of the Services;
- upload malicious code or harmful content; or
- use the Services to build, train, benchmark, or support competing products without KyVeCT's written permission.
10. Intellectual Property
KyVeCT retains all right, title, and interest in the software, systems, workflows, designs, platform features, and related intellectual property, excluding your submitted data.
Subject to these Terms and any applicable written agreement, you receive a limited, non-exclusive, non-transferable, revocable license to use the Services for your internal business purposes.
11. Service Availability
KyVeCT may modify, suspend, discontinue, restrict, or update any part of the Services at any time, including for legal, security, operational, or abuse-prevention reasons.
KyVeCT does not guarantee uptime, uninterrupted access, error-free performance, or suitability for every use case or workflow.
12. Disclaimers
To the maximum extent permitted by law, the Services are provided "as is" and "as available."
KyVeCT disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
13. Limitation of Liability
To the maximum extent permitted by law, KyVeCT shall not be liable for denied claims, lost revenue, regulatory penalties, clinical outcomes, operational decisions, lost business opportunities, or any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to these Terms or the Services.
To the maximum extent permitted by law, KyVeCT's total aggregate liability arising out of or related to these Terms or the Services is limited to the greater of: (a) the fees paid by your organization to KyVeCT in the twelve months preceding the event giving rise to the claim; or (b) one hundred U.S. dollars ($100).
14. Indemnification
You agree to indemnify, defend, and hold harmless KyVeCT, its affiliates, and its personnel from and against claims, liabilities, damages, losses, costs, and expenses arising out of or related to your use of the Services, your decisions, your submitted data, your violation of these Terms, or your violation of any law or third-party right.
15. Termination
KyVeCT may suspend or terminate access to the Services for violations of these Terms, legal requirements, payment failure where applicable, security risks, or operational protection reasons.
Sections that by their nature should survive termination will survive, including provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law.
16. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except to the extent superseded by applicable federal law.
Unless otherwise required by applicable law, disputes arising out of or relating to these Terms or the Services shall be brought in the state or federal courts located in Sacramento County, California, and the parties consent to that venue and jurisdiction.
17. Changes to Terms
KyVeCT may update these Terms from time to time. Continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms.
18. Contact
If you have questions about these Terms, please contact:
KyVeCT LLC
2108 N ST STE N
Sacramento, CA 95816
Email: carlo@kyvect.com
Important: Vantage provides analytical support and does not replace clinical judgment. All outputs must be reviewed by qualified personnel. KyVeCT does not determine admission eligibility or guarantee compliance or reimbursement.